Frequently Asked Questions
Your guide to shopping the finest traditional and modern Arabic attire.
How do I choose the correct size for an Abaya or Kaftan?
Our sizes are typically based on height in inches. We recommend measuring from the top of your shoulder to the floor to find your perfect length. Detailed size charts are available on each product page.
Do you offer international shipping?
Yes, we ship our collections worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
What is your return policy for evening wear?
We accept returns within 14 days of delivery, provided the garment is unworn, unwashed, and all original tags are still attached. Please note that custom-made orders are final sale.
What materials are used in your dresses?
We use premium fabrics including Nida, Crepe, Chiffon, and high-quality Silk. Each product description provides specific details regarding the fabric composition and care instructions.
Can I request a custom length for my dress?
Many of our designs allow for length customization. Please contact our support team or leave a note in your order with your specific measurements before finalizing your purchase.
How should I care for my embroidered garments?
For dresses with intricate embroidery or beadwork, we strictly recommend professional dry cleaning or a very gentle hand wash in cold water to preserve the quality of the craftsmanship.